Petition from towing business owners
Motor clubs: integrate with US Tow Dispatch
To the motor clubs and roadside assistance programs that send us work:
We are the towing companies who answer your members’ calls at all hours and in every kind of weather. We run our businesses on US Tow Dispatch, and we ask you to connect your dispatch directly to it.
When your job lands on our board as a complete record, we stop retyping it. Your member sees live status. You get a real arrival time, photo evidence and a clean invoice on the same record. Integration makes the service faster and safer for your members, and fairer and less costly for the operators who do the work.
We ask you to accept jobs, status updates and invoices through a direct integration with US Tow Dispatch.
— The undersigned towing business owners and operators
Why it matters
Stop the double entry
Today a dispatcher reads a job off one portal and retypes it into another. Every retyped job is a chance to send the wrong truck to the wrong address.
Live status without a phone call
Assigned, en route, on scene, towing, completed: the status flows back automatically from the driver app the moment it changes.
ETAs you can hold us to
Every call carries a promised arrival time, and every promise is measured against what actually happened.
Evidence on every job
Time-stamped photos, signatures and voice notes from the driver are attached to the job, which settles damage questions before they become disputes.
The right truck the first time
The job’s equipment needs are checked against each truck’s approved ratings and each driver’s skills before dispatch, which means fewer gone-on-arrivals and re-dispatches.
A modern, secure connection
A versioned API with signed messages and duplicate-safe delivery. Every offer, status and invoice is on the record for both sides.
—
towing owners have signed